Netsmart Technologies, Inc.
4.9 /10
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Netsmart EHR
4.9 /10
What is Netsmart EHR?
CareRecord is our flagship Electronic Health Record (EHR) solutions. Combining the functionality of both an EHR and EMR (Electronic Medical Record), our CareRecords (EHRs) lead the health and human services community in functionality, reliability, and ease of use.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Netsmart EHR.
66 Likeliness to Recommend
82 Plan to Renew
62 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+32 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Netsmart EHR?
35% Negative
4% Neutral
61% Positive
Cons
- Under Delivered
- Less Effective Service
- Vendor's Interest First
Emotional Footprint
How to Read
+4
+3
+2
Positive
+1
Neutral
-1
-2
-3
-4
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
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Positive
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Negative
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Emotional
Footprint
Feature Ratings
Average 64
Customer and Relationship Management
Avg.71
70
Cloud Hosting
Avg.63
69
Meaningful Use Certification
Avg.64
69
Compliance Tracking
Avg.68
69
Clinical Flow
Avg.70
69
Medical Charting
Avg.69
69
Healthcare Reporting and Analytics
Avg.68
67
Billing
Avg.66
65
E-Prescribing
Avg.72
65
Lab Integration
Avg.69
64
Appointment Management
Avg.67
61
Vendor Capability Ratings
Average 64
Ease of Customization
Avg.66
67
Quality of Features
Avg.69
67
Ease of Data Integration
Avg.66
67
Usability and Intuitiveness
Avg.65
66
Ease of Implementation
Avg.69
65
Ease of IT Administration
Avg.66
65
Vendor Support
Avg.66
64
Business Value Created
Avg.70
62
Product Strategy and Rate of Improvement
Avg.65
62
Breadth of Features
Avg.68
60
Availability and Quality of Training
Avg.68
56
Netsmart EHR Reviews
Surya S.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Validated Review
Verified Reviewer
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Submitted Aug 2021
Consolidated Health Care Recording App.
Likeliness to Recommend
10 /10
What differentiates Netsmart EHR from other similar products?
Netsmart CareRecord has established an appointment management space, where patients are connected with the required specialists for their health.More so, Netsmart CareRecord includes a claim processor, where insurance bodies are captured on this application.
What is your favorite aspect of this product?
Netsmart CareRecord developed an E-prescribing feature, where online, patients can be medicated and treated. Again,. Netsmart CareRecord has cloud hosting, favorable for accessing the patients details, and for safety.
What do you dislike most about this product?
Netsmart CareRecord has transformed the messy health care industry, through the establishment of a system that captures all details and record them. The many things that a patient requires are done by Netsmart CareRecord like prescription and appointments.
What recommendations would you give to someone considering this product?
Netsmart CareRecord is an automatic tool to recommend, as there are numerous activities that the tool undertakes, electronically, and it eliminates the manual work. Again, Netsmart CareRecord creates safety, and privacy of the patients get maintained.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Himanshu S.
- Role: Sales Marketing
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Validated Review
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Submitted May 2021
Decent EHR
Likeliness to Recommend
7 /10
What differentiates Netsmart EHR from other similar products?
Better services provided for most of the data insights.
What is your favorite aspect of this product?
Full of data reports, helps in understanding the scenarios much better
What do you dislike most about this product?
The rate at which features are introduced and over focused on reporting only.
What recommendations would you give to someone considering this product?
A small to mid firm with needs of intrinsic reports on health reports
Pros
- Caring
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Performance Enhancing
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Jessica E.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Validated Review
Verified Reviewer
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Submitted Jul 2020
Super cloud based healthcare solution.
Likeliness to Recommend
10 /10
What differentiates Netsmart EHR from other similar products?
Ease of use.
What is your favorite aspect of this product?
It is simple to learn.
What do you dislike most about this product?
I have no dislikes.
What recommendations would you give to someone considering this product?
High recommendations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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